Recognized as a global leader in whole-person virtual care, Teladoc Health Canada leverages clinical expertise, advanced technology and actionable data insights to meet the evolving needs of employers and their employees. Our solutions support a full spectrum of health needs, backed by evidence-based care practices and experienced, Canadian-licensed providers that you, your clients and their members can trust.
24/7 on-demand access to general medical care by phone or video, enabling employees to consult with Canadian health providers for a wide range of health issues, with prescriptions delivered to a pharmacy of the member’s choice.
Reduces the need for in-person visits, saving time and ensuring timely care for employees and their families.
92% case resolution rate with no triage.
Cross-border coverage in Canada and the United States.
24/7 on-demand access to general medical care by phone or video, enabling employees to consult with Canadian health providers for a wide range of health issues, with prescriptions delivered to a pharmacy of the member’s choice.
Reduces the need for in-person visits, saving time and ensuring timely care for employees and their families.
92% case resolution rate with no triage.
Cross-border coverage in Canada and the United States.
Expert Medical Opinion: Employees receive an evaluation of their diagnosis and/or treatment plan, which are reviewed by a carefully selected expert.
Menopause Care: Personalized plans for managing menopausal symptoms with evidence-based lifestyle interventions tailored to each individual.
Weight Management: Virtual support for weight loss and chronic disease prevention guided by a multidisciplinary clinical team.
Personal Health Navigator: Empowers employees to make informed decisions about their care by helping them navigate the healthcare system, and connecting them to relevant information and resources.
Find a Doctor/Care Finder: Help employees locate high-quality healthcare providers in our local network and specialists outside of Canada through our global network, improving access to care.
Elite Diagnostic Imaging Services: Employees can access certain diagnostic imaging services, including MRI and CT scans, to support treatment and care.
Unlimited virtual counselling: Accessible, confidential support through licensed therapists for employees and their families, available anytime and anywhere.
iCBT+: Comprehensive digital wellness program and coaching, offering always-on support with proven results.
24/7 Crisis Response: Critical referral to a 24/7 national support network and access to a specially-trained counsellor for employees in crisis.
Comprehensive wellbeing and life management: Support designed to help employees navigate life’s challenges, including stress, grief, financial issues, and relationship concerns.
Critical Incident Response: Psychological first aid, telephonic crisis support, onsite meetings, and counselling to support employees during incidents.
Workplace support: Dedicated support for employers and managers, with practical tools and guidance to help address employee needs with confidence and care.
Mental Health Navigator: Comprehensive reviews of diagnoses and treatment plans conducted by psychiatrists and psychologists to give employees accurate and evidence-based care recommendations.
myStrength: A self-guided and evidence-based digital program with over 1,100+ activities, and coaching support, designed to empower employees with tools to address mental health concerns such as anxiety, depression, and stress.
Mental Health Care: Virtual sessions with an employee-selected therapist from Teladoc Health Canada’s roster with focused, solution-oriented support, to give employees clarity and actionable strategies to navigate their concerns effectively.
Scalable Solutions
Supportive of large and small groups.
Personalized Support
Our services are designed to address the unique needs of every employee, ensuring effective and meaningful outcomes.
Holistic Approach
By covering physical, mental, and complex medical needs, we provide well-rounded care that enhances workplace wellbeing.
Integrated Platform
Access to whole-person care and wellbeing services through one digital front door.
Teladoc Health Canada offers quality healthcare when and where people need it most. We operate from coast to coast, covering more than 9 million Canadians, integrating into four public healthcare systems, and supporting over 18,000 plan sponsors.
Teladoc Health Canada provides detailed insights that help clients measure ROI, trends, and identify areas for improvement. This valuable data allows for informed decisions to continuously enhance employee benefits offerings.
Teladoc Health Canada partners with clients every step of the way. Clients receive a dedicated and experienced Client Manager who works closely with clients to drive engagement and utilization.
Teladoc Health Canada delivers a seamless, data-driven, and personalized member experience. Our supportive approach ensures high quality, personalized care, contributing to a more satisfied and engaged workforce.
